Medicare Ineligible Patients

Tasmanian Health Service

Who is a Medicare Ineligible Patient?

A Medicare Ineligible Patient is someone who does not hold a valid Medicare card, is not an Asylum Seeker or a Refugee and is not a visitor from a country who has a Reciprocal Health Care Agreement with Australia.

Such persons include but are not limited to:

  • International Students
  • Overseas Visitors
  • Temporary Entrants or Temporary Visa Holders

Will I have to pay for my health care whilst in Tasmania?

Yes, as a Medicare Ineligible Patient it is your responsibility to ensure that you have Health Insurance cover or adequate money to cover the full cost of your health care.

If you are not eligible for Medicare you will be required to pay for all hospital services. Patients who do not have a Medicare card or who are not eligible for Medicare benefits will be invoiced for all costs associated with the care and treatment provided.  Charges may vary depending on the treatment provided and whether you are covered by an Australian Health Insurance Policy.

I have health insurance

The Tasmanian Health Service is able to accept an upfront deposit for the costs of your care. This deposit contributes to the costs related to your care that may not be covered by your Health Insurance. You must pay for any shortfall between the amount charged and the amount paid by your health fund. Any remaining balance will be refunded to you once payment has been received from the health fund.

All Outpatient appointments must be paid in full, you can then take the receipts back to your health insurance fund and make a claim. The amount you get back will depend on your Health Insurance policy.

I do not have health insurance

If you do not have health insurance you must pay for the full cost of your health care and treatment provided by the Tasmanian Health Service.  A deposit can be made prior to any admissions and upfront payment is required for elective surgery or any outpatient service.

The cost of Health Care at the Tasmanian Health Service includes any Outpatient, Inpatient, Emergency, Allied Health, Theatre, Medical Imaging, Anaesthetic fees, Prosthetics, Pathology and Pharmacy costs.

For further information regarding costs please speak with our Revenue Management Officers (contact details below) or refer to the ‘Guide to Costs below’.

See: Department of Home Affairs Immigration and citizenship webpage for information on adequate health insurance for visa holders.

What information will I be asked for?

When you come to hospital you will need to provide us with:

  • Your passport & Visa Status
  • Up-front payment for services
  • Relevant health insurance policy details
  • Overseas residential address and phone numbers
  • Residential details and sponsor details including contact information during your stay in Australia

A General Guide to Costs

If you are not eligible for Medicare you will be required to pay for all hospital services including emergency presentations and outpatient appointments.

If you have insurance you can take your receipt to your insurance fund to claim a refund.

Charges may vary depending on the treatment provided.

For a guide to the cost of treatment please see below ‘Guide to Costs’.

Guide to Costs - Insured & Uninsured Patients

DescriptionPer dayDescriptionPer Occasion of Service
Same Day$2101Outpatient Fee$318
Overnight$2476Emergency Department$556
Intensive Care Unit$6426Doctor BillingTo be charged if applicable
Coronary Care Unit$4465Anaesthetic BillingTo be charged if applicable
High Dependency Unit$3687Pathology and RadiologyTo be charged if applicable
Sub-Acute Patient$1458ProsthesisTo be charged if applicable
Non-Acute Maintenance Care$1055Pharmacy per itemMust be paid on discharge or per occasion of service

Fees reviewed and updated annually in July

The Tasmanian Health Service is able to take upfront payment for the cost of your care. This payment contributes to the costs related to your care that may not be covered by an Australian Health Insurance Policy, an Overseas Health Fund or Travel Insurance. Medicare Ineligible Patients must pay for any shortfall between the amount charged and the amount paid by your insurer.

How do I pay my account?

  • Pay by Phone
    Contact Patient Accounts to pay by credit card for all hospital services (see Contact Information below)
  • Pay in Person
    Payments can be accepted as cash, cheque, credit card or EFTPOS at:

Level 1
Wellington Centre
42 Argyle Street, Hobart

Ground Floor
Mersey Community Hospital
1 Torquay Road, Latrobe

Level 3
Launceston General Hospital
274-280 Charles Street, Launceston

4th Floor, Parkside Building
1 Strahan Street, Burnie
or

Reception at North West Regional Hospital
23 Brickport Road, Burnie

Contact Information

To find out more about your level of cover please contact Patient Accounts who can assist and discuss the costs of your care with you.

Site

Telephone

Email

Royal Hobart Hospital, Hobart

+61 03 6166 8251

rhh.accounts@ths.tas.gov.au

Launceston General Hospital, Launceston

+ 61 03 6777 6027

lgh.accounts@ths.tas.gov.au

Mersey Community Hospital, Latrobe

+61 03 6478 5258 or

+61 03 64785 306

nwrh.accounts@ths.tas.gov.au

North West Regional Hospital, Burnie

+ 61 03 6477 7787

nwrh.accounts@ths.tas.gov.au

.